Privacy Policy

Information about the controller of personal data:

LARGE ROCK” Ltd. (d.b.a Fashions House) is a company registered under the law of the Republic of Bulgaria, with UIC 207925609, with an address: 3 Pliska str., Ovchartsi 2647, Sapareva bania, Bulgaria

Grounds and purposes for data processing

We process your personal data on the following grounds:

• The concluded contracts for the supply of our products;

• Your explicit consent – the purpose is specified for each specific case;

• When required by law;

In the following paragraphs you will find detailed information about the processing of your personal data depending on the basis on which we process it.

For fulfilment of our contractual obligations

We process your personal data in order to fulfil the contractual and pre-contractual obligations and to enjoy the rights under the contracts concluded with you.

Processing purposes

1. establishing your identity;

2. providing the functionalities of our website;

3. preparing and sending an invoice for the services you purchase from us;

4. detect and/or prevent illegal actions or actions contrary to our terms

Data we process on this basis:

On the basis of the contract concluded between us and you, we process information about the type and content of the contractual relationship, as well as any other information related to the contractual relationship, including:

• personal contact data – contact address, email, phone number;

• identification data – the three names, uniform civil number or personal number of a foreigner, address;

• data on the orders made;

• correspondence related to the overall service – e-mail, letters, information about your requests for troubleshooting, complaints, requests, complaints, feedback that we receive from you;

• credit or debit card information, bank account number or other banking and payment information in connection with the payments made;

• other information such as:

◦ IP address when visiting our website;

◦ Demographic data

◦ information from your behaviour on the website

The processing of the specified personal data is mandatory for us in order to be able to conclude the contract with you and fulfil it. Without you providing us with the above data, we would not be able to fulfil our obligations under the contract.

We may provide your personal data to third parties – subcontractors, including courier service providers for the needs of delivery of the goods you ordered or, with your express consent, for the needs of direct marketing.

When we delete data collected on this basis

We delete the data collected on this basis 2 years after termination of the contractual relationship, regardless of whether due to the expiration of the contract, cancellation or any other reason.

To fulfil statutory obligations

It is possible that the law stipulates an obligation for us to process your personal data. In these cases, we are required to carry out the processing, such as:

• Obligations under the Anti-Money Laundering Measures Act;

• Fulfilment of obligations in relation to distance selling, off-premises sales, provided for in the Consumer Protection Act;

• Provision of information to the Consumer Protection Commission or third parties provided for in the Consumer Protection Act;

• Provision of information to the Commission for the Protection of Personal Data in relation to obligations provided for in the normative framework for the protection of personal data;

• Obligations stipulated in the Law on Accounting and the Tax-Insurance Procedure Code and other related legal acts, in connection with the keeping of legal accounting;

• Provision of information to the court and third parties, within the framework of proceedings before a court, in accordance with the requirements of the normative acts applicable to the proceedings;

• Age verification when shopping online.

When we delete personal data collected on this basis

We delete the data collected in accordance with a statutory obligation once the obligation to collect and store is fulfilled or no longer exists.

Upon your explicit consent

We process your personal data on this basis only after your express, unequivocal and voluntary consent. We will not foresee any adverse consequences for you if you refuse to process personal data.

Consent is a separate basis for processing your personal data and the purpose of the processing is stated therein, and is not covered by the purposes listed in this policy. If you give us the relevant consent and until its withdrawal or termination of any contractual relationship with you, we prepare suitable offers for you for products/services, performing detailed analysis of your basic personal data;

Data we process on this basis:

On this basis, we may process personal data for direct marketing purposes, including website usage data.

Withdrawal of consent

Consents may be withdrawn at any time. Withdrawal of consent does not affect the fulfilment of contractual obligations. If you withdraw your consent to the processing of personal data for any or all of the ways described above, we will not use your personal data and information for the purposes specified above. Withdrawal of consent does not affect the lawfulness of processing based on consent given prior to its withdrawal.

To withdraw the given consent, you only need to use our site or simply our contact details.

When we delete data collected on this basis

We delete the data collected on this basis upon your request or 12 months after its initial collection.

How we protect your data

To ensure adequate data protection of the company and its customers, we implement all necessary organizational and technical measures provided for in the Personal Data Protection Act.

The company has established rules to prevent abuse and security breaches, which supports the processes of protecting and ensuring the security of your data.

For the purpose of maximum security during processing, transfer and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.

Data subject rights

Each User of the site enjoys all the rights to protect personal data according to Bulgarian legislation and the law of the European Union.

The user can exercise his rights by sending a message to our email.

Each User has the right to:

• Being informed (in connection with the processing of his personal data by the administrator);

• Access to your own personal data;

• Correction (if the data is inaccurate);

• Erasure of personal data (right “to be forgotten”);

• Restriction of processing by the administrator or personal data processor;

• Portability of personal data between individual administrators;

• Objection to the processing of his personal data;

• The data subject also has the right not to be subject to a decision based solely on automated processing, including profiling, which gives rise to legal consequences for the data subject or similarly affects him to a significant extent;

• Right to judicial or administrative protection in the event that the data subject’s rights have been violated.

The user can request deletion if one of the following conditions is present:

• Personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

• The user withdraws his consent on which the processing of the data is based and there is no other legal basis for the processing;

• The data user objects to the processing and there are no overriding legal grounds for the processing;

• Personal data has been processed unlawfully;

• Personal data must be deleted in order to comply with a legal obligation under Union law or the law of a Member State that applies to the controller;

• The personal data were collected in connection with the provision of information society services to children and the consent was given by the holder of parental responsibility for the child.

The user has the right to limit the processing of his personal data by the administrator when:

• Dispute the accuracy of personal data. In this case, the restriction of processing is for a period that allows the administrator to verify the accuracy of the personal data;

• The processing is illegal, but the User does not want the personal data to be deleted, but instead requires the restriction of its use;

• The Administrator no longer needs the personal data for the purposes of processing, but the User requires them for the establishment, exercise or defense of legal claims;

• Object to the processing pending verification of whether the legal grounds of the administrator take precedence over the interests of the User.

Right of portability

The data subject has the right to receive the personal data concerning him and which he has provided to an administrator in a structured, widely used and machine-readable format and has the right to transfer such data to another administrator without hindrance from the administrator to whom the personal data is provided when the processing is based on consent or a contractual obligation and the processing is carried out in an automated manner. When exercising his right to data portability, the data subject has the right to also obtain a direct transfer of personal data from one controller to another, where this is technically feasible.

Right to object

Users have the right to object to the administrator against the processing of their personal data. The administrator of personal data is obliged to terminate the processing, unless it proves that there are compelling legal grounds for the processing that take precedence over the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims. In case of objection to the processing of personal data for the purposes of direct marketing, the processing should be stopped immediately.

Complaint to the supervisory authority

Every User has the right to file a complaint against the unlawful processing of his personal data to the Commission for the Protection of Personal Data or to the competent court.

Cookie Policy

Use of cookies

“Cookies” are short text files or small packages of information that are stored by the Internet browser of your terminal device (computer, tablet, laptop or mobile phone) when you visit various sites and pages on the Internet. The main purpose of cookies is to make the user recognizable when he returns to the Website. Some “cookies” also have a more specific application, such as to remember the user’s behavior on the site and facilitate the user’s use of the Website. More information about how cookies work can be found on the Internet.

How are cookies used on this Website?

We use cookies on this Website primarily to facilitate the site’s usability, improve its performance, and store information about user behavior. No personal data is stored in this process, i.e. through the “cookies” of the site, we cannot identify you as a person, which is why the Personal Data Protection Act does not apply to the collection of this information. The information collected by “cookies” is usually used in an aggregate form for the purpose of analyzing the user behavior of the Website, which allows us to improve the functionality of the site, user paths and the content used.

What cookies are used on this Website?

Session cookies

This type of “cookies” makes it easier for you to use the site, as they store information temporarily, only within the session of the used browser. Typically, the information stored through them is what goods or services you have added to the cart, which pages of the site you have visited and how you arrived at certain information. These cookies do not collect information from your end device and are automatically deleted when you leave the Website or terminate your browser session.

Persistent cookies

They enable us to store specific browsing information, such as analyzing site visits, how you reached the Website, what pages you viewed, what options you selected, and where you went through this Website. Tracking this information enables us to make improvements to the Website, including correcting errors and expanding content. The storage period of this type of “cookies” varies according to their specific purpose.

Third Party “Cookies”

Our Website contains links to other sites or embedded content from other sites, for example from Facebook, YouTube, Twitter, Google, LinkedIn, partner websites. It is possible that when you visit these sites or open their content, cookies from these websites are stored on your end device. It is these cookies that are defined as third-party cookies, and we have no control over the generation and management of these cookies. We therefore advise you to seek information about them and how they are managed on the respective third party websites.

How can I manage this Website’s use of cookies?

All browsers allow the management of cookies from a specially created folder on your browser. You can block the receipt of cookies, delete all or part of them or set your preferences regarding the use of cookies before initiating a visit to our site. Please note that deleting or blocking cookies may adversely affect the functionality of our Website and therefore your user experience on it.

Turn off or block cookies

Controlling, turning off or blocking cookies is managed by your browser settings. Keep in mind that the complete prohibition of the use of all “cookies” may reflect on the functional presentation of the site, its efficiency and the accessibility of certain information.