Terms and Conditions

The present Agreement governs the relationship between Fashions House, on the one hand, and the individuals and entities (the Sellers and Buyers, jointly referred to as the Users) on the fashions.house website (the Website), on the other.

Please read the published Agreement in its entirety before using the information and services offered on the Website.

This document contains information about the activities of Fashions House and the general conditions for using the services provided by Fashions House to the Users.

Confirmation of the Agreement is a necessary and mandatory condition for creating an Account and using the Website.

By accepting this Agreement, Users agree to have their personal data processed on the basis of the contract concluded between them and Fashions House.

“LARGE ROCK” Ltd. (d.b.a Fashions House) is a company registered under the law of the Republic of Bulgaria, with UIC 207925609, with an address: 3 Pliska str., Ovchartsi 2647, Sapareva bania, Bulgaria.

Fashions House is an online marketplace. Our platform allows our users (Sellers and Buyers) to connect and trade items between them.

Items displayed on the Website are owned and sold by the Seller specified on the listing.

Fashions House could offer for sale sample items from its brand partners. Such sales are governed by a different set of rules, as explained below.

Definitions

For the purposes of this Agreement, the following concepts should have the following meaning:

Website – www.fashions.house and all its subpages.

Seller Services – services, provided by Fashions House via the Website, which allow Sellers to conclude contracts for the sale of goods with Buyers and vice-versa.

Seller – any company or other form of a legal entity which uses the Seller Services, provided by Fashions House

Buyer – any individual who uses the Website to buy goods, offered by Sellers

Agreement – this Agreement, and any related documents, which include, but are not limited to: cookies policy, privacy policy, registration and delivery policies, voluntary dispute resolution, contract cancellation and exchange forms, list of forbidden goods, and any other legally binding information found on the Website

Personal data – information that relates to an identified or identifiable living individual, e.g. name, date of birth, location data

Good(s) – movable material property of the fashion industry, with the exceptions provided for in the applicable law.

Sales contract – a contract under which a Seller transfers or undertakes to transfer the ownership of goods to the Buyer and the Buyer pays or undertakes to pay the price for them

Sale price – price for an individual item, determined by the Seller

Fee – the amount of money which is due for the service of the platform. You’ll find details of our Selling Fees in this table.

Collection – a group of all of the listings of a Seller

Buyer protection – a service offered by Fashions House which ensures Buyers’ rights are protected in case of the sale of items that do not fit the information provided in the listing or are damaged in transportation

Services provided

Fashions House and its Website serve as a marketplace, which allows Buyers and Sellers to enter into contracts for the sale of goods.

The goods offered by Sellers through the Website are intended for individuals and/or legal entities.

Fashions House may test and optimise content on the Website, including all Seller listings.

Fashions House offers marketing tools and services to qualified Sellers.

Fashions House may modify or cease providing services to its users at its discretion.

Account

In order to use the Website and the Seller Services provided by Fashions House, Users are required to register an Account with the data of the legal entity that they represent. Creating an Account is currently free of charge.

Creating a User account for the purpose of using the services intended for Buyers is optional.

By registering an Account, Users confirm that they accept this Agreement and that they will act in accordance with its provisions.

The only person allowed to use the Account is the person whose name this account is in.

Each individual or legal entity is allowed to register a single Account.

The Account registration is a multi-step procedure which includes User verification and User approval.

In order to create an Account, users must provide a set of data as indicated in the interface of the Website.

Fashions House may request additional information to be provided at its discretion.

Fashions House shall have the right to refuse to open an Account at its discretion.

Fashions House bears no responsibility for losses arising out of or related to the use or access, or lack thereof, of an Account.

By registering an account on Fashions House, Users gain access to the marketplace.

Users have the right to terminate their account at any point in time, provided that they have no transactions pending for finalisation.

Listing

Sellers use the Website interface to create a listing for the goods they offer. Currently the available option for listing through the Website is a manual listing. The Seller provides all the required information, including photographs, size, material and composition, details, comments, and Sale price, by themselves. The Seller is guided through this process by prompts on the listing page. All listings may be subject to final approval by Fashions House.

Any changes made by a Seller to an already existing listing are subject to approval by Fashions House.

Sellers are solely responsible for all of their Seller listings.

Sellers must ensure that the content in their listings is complete, accurate, true and up-to-date.

By submitting a listing, Sellers represent that they own the necessary rights to use the content in their listings.

Sellers must ensure that their listings include all legal notices and disclosures (such as health-related warnings, use restrictions, fees and taxes, etc.) if required by the applicable law.

More specifically, prices on the Website must include VAT, where applicable.

Fashions House shall have the non-exclusive, royalty-free, irrevocable, transferable right to use the content of all listings on the Website in its commercial activities.

The following list contains the goods that are currently forbidden for sale on the Website.

The list is non-exclusive – items that are prohibited or restricted by the applicable law are forbidden on the Website in general.

Fashions House has the right to modify the list of forbidden goods at its own discretion.

The current list of forbidden goods is:

• Counterfeit items

• Items infringing on third-party rights (e.g. model items)

By submitting a listing, Sellers represent that the items they offer are not counterfeit, that their sale is not prohibited, and that the information provided in the listing accurately describes the item.

In the case of violation of the rules above, Fashions House has the right to claim compensation for the direct and indirect damages suffered in full.

In severe cases of sale of counterfeit items, the relevant authorities will be alerted.

Orders and payment

Buyers use the website interface to conclude contracts with the Sellers for the purchase and sale of the offered goods and their delivery in the territory specified by the respective Seller, as Sellers reserve the right to further limit the delivery areas, for which the information published in the interface should be applied on the website.

In case of non-availability of a given product or inability to perform a given service, the Seller via Fashion House reserves the right to refuse the order.

After selecting one or more goods or services offered on the website, the User must add the same to his list of goods or services for purchase.

It is necessary for the User to provide data for making the delivery and to choose a method and moment of payment of the price, and then to confirm the order through the site interface.

When placing an order, the User receives confirmation by email that his order has been accepted.

The prices of the goods or services offered are those indicated on the Website at the time of placing an order, except in cases of obvious error.

The prices of the goods and services include VAT in the cases in which it is foreseen to be charged.

Sellers may provide discounts for the goods and services offered on the website, in accordance with Bulgarian legislation and rules determined by Fashions House. The rules applicable to such discounts shall be available on the webpage the discount is displayed. Discounts may be provided in various forms (eg promotions, loyalty discounts provided individually, randomly or as a result of participation in a competition or customer survey).

The user can pay the price of the ordered goods/services by using one of the options listed on the website. As per the time of the publishing of the current terms and conditions, payment is possible through the following methods:

• with a payment card (a bank card, credit or debit card or another payment card) through the payment services offered by the provider engaged by Fashions House for payment processing with a license to operate as such in the Republic of Bulgaria or through a license issued in another EU member state.

Fashion House reserves the right to establish other payment methods on the website, including through the services of third parties – payment operators, as well as cash payment on the spot in a commercial outlet after placing an order.

If the User chooses a payment method involving a third-party payment service provider, the User may be bound by the terms and conditions and/or fees of such third party, including the fees payable for performing the relevant payment transaction.

Fashions House is not responsible if a given payment method involving a third-party payment service provider is unavailable or otherwise does not function due to reasons beyond the Fashion Houses’s fault.

Fashions House is entitled to withhold a service fee from the Seller for each order. This service fee is a percentage or fixed amount agreed upon in a separate agreement between the Seller and Fashions House. When a payment is made by the Buyer, the Seller is required to issue an invoice to the Buyer for the total purchase amount. However, the Seller will only receive from the payment processor the price of the goods or services minus the agreed-upon service fee, which is retained by Fashion House. This fee covers the services provided by Fashion House, including the maintenance of the online platform, payment processing, and customer support.

Dispute and Dispute resolution

Dispute is a period of time in which a Buyer has the right to report an issue regarding an order they have received.

The option to initiate a dispute is available for any order with a confirmed payment by the Buyer.

The current dispute period for all goods on the Website is 3 (three) days (counted from the moment the goods have been delivered by the courier/marked as delivered).

To raise a dispute the Buyer has to:

1. Contact Fashions House through the Website;

2. Contact the Seller directly.

Sellers agree to make their best effort to resolve the dispute amicably.

If a Buyer has initiated a dispute, the dispute period is extended until:

• the Buyer decides to mark the dispute as resolved, or

• Fashions House issues a decision on the dispute if the dispute has been referred to Fashions House.

Users agree to accept the decision made by Fashions House as final and binding.

Returns and refunds

Users have the right to return all such items for a full refund, including standard delivery costs, in a 14-day period.

All such items must be returned in the same condition as received, unworn and unwashed by the Buyer, and with all their original labeling and packaging (if available) intact.

In the event that a Buyer returns purchased goods within a 14-day term, as permitted under applicable consumer protection laws, the full purchase price is refunded to the Buyer by the Seller. In such cases, Fashion House will reimburse the Seller for the service fee that was initially deducted.

Indemnification

Users are solely responsible for all state and municipal fees, duties and taxes, and their calculation, collection and reporting, related to listings created by them and sales executed on the Website.

More specifically, Buyers are solely responsible for all obligations related to customs and customs handling of the goods.

Sellers are solely responsible for goods conformity, contract withdrawal rights, guarantees, return and refund rights, and any and all related consumer rights or consumer protection obligations, or any other claims Buyers have in relation to sales executed on the Website.

Users are solely responsible for all liabilities resulting from noncompliance with the obligations described above or any legal obligations Sellers have in relation to the sale of goods on the Website.

Users agree to indemnify Fashions House from any and all claims arising out of or in relation to sales of goods executed on the Website, including but not limited to all obligations set out in this Agreement, the terms of use of Partners and third parties, and the applicable law.

Specifically, Users agree to indemnify Fashions House from any and all claims arising out of or in relation to state-level obligations, including but not limited to fees, duties and taxes, their calculation, collection and reporting, consumer protection, personal data protection, any and all related penalties.

Goods that have not been received by the Buyers because of a failure to perform any of the obligations described above are still considered to be delivered and are therefore ineligible for reimbursement under no circumstances.

Intellectual Property

The intellectual property rights on all materials and resources located on Fashions House’s Website (including the available databases) are subject to protection under the applicable law, belong to Fashions House or to the respective designated person who assigned the right of use to Fashions House, and cannot be used in violation of current legislation.

In the case of copying or reproduction of information beyond what is permissible, as well as in case of any other violation of intellectual property rights on Fashions House’s resources, Fashions House has the right to claim compensation for the direct and indirect damages suffered in full.

Except in cases where it is expressly agreed, users may not reproduce, change, delete, publish, distribute, or publicise in any other way the information resources published on the Website.

Sellers agree that all intellectual property that belongs to the Seller and is hosted on the Website and does not constitute personal data, that can be used for marketing purposes by Fashions House.

Sellers agree that all intellectual property that has been used for marketing purposes in the manner described above, can remain in use for marketing purposes, even after the Seller account has been terminated, regardless of the reason for the termination.

Termination

Unless otherwise specified in the Agreement, both Parties have the right at their discretion to unilaterally terminate the Agreement, with an immediate effect upon notice to the other Party.

In case Fashions House finds that the services provided are used by the User in violation of the Agreement, Fashions House has the right to unilaterally and with no prior notice:

– limit or suspend some of the functionalities of the User’s account, and/or

– limit or suspend some or all of the User’s benefits, or

– terminate the User’s account completely

Survival provision

The provisions of the Agreement that by their nature are intended to survive, shall survive and remain in effect between the Parties after the termination of the Agreement itself.

In the event that any of the provisions of the Agreement is found to be invalid, this will not invalidate the entire Agreement. The invalid clauses will be superseded by the mandatory rules of law or established practice.

Amendment of the Agreement

Fashions House undertakes to notify Sellers and Buyers of any changes in the present Agreement immediately by posting them on the Website.

Unless otherwise specified, the Agreement that is applicable to each order is the Agreement that was published on the Website at the time the Seller received an order.

Applicable law

The provisions of the current legislation of the Republic of Bulgaria shall apply to all matters not settled by this Agreement.