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FAQs
🔑 Verification and authorization of trademarks on the FASHIONS HOUSE platform
Only authorized companies that meet the verification and authorization requirements of the platform. For details, see the section Brands ™.
European fashion brands are an example of established style, quality, tradition, and creativity. Because of this, they are a prime target for counterfeiting, imitation, and replication by unscrupulous manufacturers and traders worldwide. This makes them particularly vulnerable to unfair commercial practices, especially in e-commerce.
No, only European companies that own fashion trademarks can be present and sell on the platform. See the details in the section Brands ™.
No, they cannot, unless the company has already taken steps to register its own trademark. See details in the section Brands ™.
One of the main tools to prevent counterfeit products on the platform is based on the fact that shopping will be done directly from the fashion brands themselves, rather than from third-party retailers. The possibility for counterfeit brands and products to be present has been halted, and various procedures and innovative tools strictly enforce adherence to these rules. See the details in the section Brands ™.
📏 Frequently Asked Questions About Biometric Avatar BA
Can the biometric avatar be used as a filtering tool during searches on the Fashions House platform?
Yes, this is its main function. The avatar saves a lot of time in finding the correct size and ensures that you have found it. It adjusts the search not according to the factory sizes listed in the description, but to your individual sizes. In combination with the additional filters, product searches become highly personalized and very convenient. Enter the Biometric Avatar BA guide.
Avatars are tools designed for products that require individual sizes, such as clothing, footwear, and certain types of fashion accessories like hats and gloves. They are not applicable to other accessories and materials, but for them the standard filters on the Fashions House platform are important. Enter the Biometric Avatar BA guide.
Yes, the Fashions House platform allows unregistered users not only to shop but also to take advantage of the convenience of biometric filtering. Enter the Biometric Avatar BA guide.
Differences in size standards between manufacturers and regions, as well as disregard for the elasticity of materials, lead to varying methods of size representation. The biometric avatar technology does not consider the sizes presented in the product descriptions but only your individual proportions that you have entered.
The guarantee works both ways! If you have taken and entered your sizes accurately and correctly, you have fully met the conditions for the guarantee.
In a case when the fashion brand has made an error in providing the information and you make a purchase, a procedure will be initiated against the brand to protect and refund your rights and funds.
You can create an avatar in your profile for yourself, any member of your family, a loved one, or a pet. The range of avatars you can create includes the following: Ladies, Gentlemen, Children – Girls and Boys, Babies, and Pet – Dogs and Cats. Enter the Biometric Avatar BA guide.
Yes, this is a key tool for ensuring quality and accuracy in e-commerce for fashion products. With every purchase, your order will include detailed measurements based on which you made your selection. These data will serve as an official basis for initiating a return procedure, covering the return costs from the retail brand from which the product was purchased. Additionally, they will guarantee a full refund, allowing you to shop confidently and without worries. For more information, see the Refund and Returns Policy.
Always measure with a flexible tailor’s tape without tightening it too much! You can find the exact chart and instructions for taking measurements in Biometric Avatar BA.
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